Service Desk
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Contact Us
(716) 821-7171
1-800-872-0780
Email our Service Desk
Live Chat (available 7:00 a.m. - 4:30 p.m.)
NEW! Hours:
Monday-Friday, 7:00 a.m. - 4:00 p.m.
A representative will be available from 4:00 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.
We support:
- Workstation/Printer Problems
- E-mail Questions
- Passwords
- Internet Connectivity
- Network Troubleshooting
- Application Issues
- Equipment Service Calls
- Service Maintenance Agreements
- VoIP troubleshooting and device management
- Wireless device management
- Configuration backup files of communications hardware
- District Back-up Retrieval
- Warranty management - Contact Monica Lee Zablotny
- Service Maintenance Agreements - Contact Monica Lee Zablotny