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Service Desk

Contact Us

(716) 821-7171
1-800-872-0780

Open a Service Ticket

Live Chat*

Email 

*Monday-Friday, 7:00 a.m. - 4:00 p.m. 

Hours

Monday - Friday
7:00 a.m. - 4:00 p.m. 

A representative will be available from 4:00 p.m. - 11:00 p.m. to assist you with calls regarding emergency situations.

During all other hours and holidays, callers will receive additional information rgarding coverage. 

We support: 

  • Workstation/Printer Problems
  • E-mail Questions
  • Passwords
  • Internet Connectivity
  • Network Troubleshooting
  • Application Issues
  • Equipment Service Calls
  • Service Maintenance Agreements
  • VoIP Troubleshooting and Device Management
  • Wireless Device Management
  • Configurating Backup Files of Communications Hardware
  • District Back-up Retrieval
  • Warranty Management 
  • Service Maintenance Agreements