Network Services and Technical Support
We deliver technical support, resources and solutions to enhance learning, manage the educational environment and support staff.
![a glowing blue security lock against a background meant to depict an internet network]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568217/e1borg/y8oadfyd3jlzk4mzwsvj/AntivirusandMaintenance.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568217/e1borg/y8oadfyd3jlzk4mzwsvj/AntivirusandMaintenance.png","width":400}])
Offers anti-virus site license implementation, nightly virus definition updates, quarterly network scans, and on-site virus resolution. Additional services may include backup testing, disaster avoidance recommendations, and LAN capacity planning to enhance security, reliability, and network efficiency.
Learn more about our Anti-Virus and Maintenance services
Our Anti-Virus and Maintenance services include:
Computer Associates
Sophos
Symantec
![a laptop from above connected to cartoon clouds]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568218/e1borg/mv02wvwxdhig8dzy4smu/CloudServices.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568218/e1borg/mv02wvwxdhig8dzy4smu/CloudServices.png","width":400}])
When adopting cloud application services, School Districts should consider factors such as data security, compliance requirements, integration capabilities, and the specific needs of their users. Additionally, it's essential to stay informed about the terms of service, data ownership, and service-level agreements provided by the chosen cloud application service provider. This service can help you achieve these standards.
Learn more about our Cloud Services
Our Cloud Services include:
Off-Site Cloud Backup
![row of students working on laptops]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568216/e1borg/pzvoks5q1mkjo4biimch/EnterpriseMobilityManagement.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568216/e1borg/pzvoks5q1mkjo4biimch/EnterpriseMobilityManagement.png","width":400}])
Enterprise Mobility Management (EMM) in K-12 education enables secure management of mobile devices and applications used by students and staff. It ensures compliance, protects data, and supports remote device monitoring. EMM enhances learning by providing controlled access to educational resources while maintaining a safe and efficient digital environment.
Learn more about our Enterprise Mobility Management services
![Students sitting on a carpet working on tablets]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568217/e1borg/dxjjjwcwk5mwuvc4iyoa/24.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568217/e1borg/dxjjjwcwk5mwuvc4iyoa/24.png","width":400}])
The Extended Classroom Service (ECS) allows students to safely study, learn, and collaborate on homework and class assignments while traveling to and from school, school sponsored sporting events, and field trips.
![man writing hello on a smart board]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568219/e1borg/jgft4ji3zfe0maw0asne/fieldtechsandtechnicalsupport.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568219/e1borg/jgft4ji3zfe0maw0asne/fieldtechsandtechnicalsupport.png","width":400}])
Field Techs and Technology Support provide expert, responsive IT solutions, seamless tech integration, device management and troubleshooting. Our team fosters innovative learning environments and supports staff and students alike.
Learn more about our Field Tech and Technical Support services
![server room]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568216/e1borg/o9c0pfhdwpucvaw4m0lv/IPSurveillance.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568216/e1borg/o9c0pfhdwpucvaw4m0lv/IPSurveillance.png","width":400}])
The support covers centralized equipment and active monitoring of IP Surveillance servers. It includes threshold alerts, periodic health checks of cameras and servers, and ongoing basic training for designated personnel on remote client software.
![glowing blue laptops connected by dotted lines in a graphic to show the interconnecteddevices]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568216/e1borg/hlvc7tq2iaave3nq6ej5/NetworkOperationsSoftware.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568216/e1borg/hlvc7tq2iaave3nq6ej5/NetworkOperationsSoftware.png","width":400}])
Network operations software streamlines the management and monitoring of IT infrastructure, ensuring efficient performance and robust security. These solutions provide tools for network configuration, traffic analysis, system log monitoring, incident management, and automated updates.
![man setting up a row of black laptops]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568221/e1borg/hwc8yomoxwaxwphnkxdp/TechnologyPlanningandProcurement.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568221/e1borg/hwc8yomoxwaxwphnkxdp/TechnologyPlanningandProcurement.png","width":400}])
Ensure reliable IT infrastructure, including servers, workstations, and printers. Services cover procurement, installation, and routine upkeep to optimize performance, prevent downtime, and extend equipment lifespan. Support includes troubleshooting, repairs, and upgrades to maintain seamless operations in educational environments.
Our technology planning and procurement services include:
Hardware Maintenance and Repair
High Speed Network Printer Maintenance
![man answering a telephone while working on a laptop]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1749568217/e1borg/b4g8mhtr4cbabslzwxj1/VOIP.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1749568217/e1borg/b4g8mhtr4cbabslzwxj1/VOIP.png","width":400}])
Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using your data connection instead of a regular analog phone line. This service offers support for the following areas: consulting, design, planning, implementation, maintenance and repair, and ongoing operations (add/moves/changes).
Learn more about our Voice Over Internet Protocol services
Our Voice Over Internet Protocol services include:
VoIP Speakers